Privacy Policy

OVERVIEW

Wild Duchess LLC (“Wild Duchess”, ”we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit www.wildduchess.com (the “Site”). The types of information we collect depends on your level of engagement and how you interact with the Services. “Personal Data” means information that identifies, relates to, describes, or could reasonably be linked to a specific individual or household. 

INFORMATION WE COLLECT

We may collect the following types of Personal Data:

  • Contact information: name, email, phone, shipping and billing addresses

  • Order details: products purchased, payment confirmations, and delivery info

  • Account data: login credentials (if applicable)

  • Customer support messages

  • Usage data: IP address, browser type, pages visited, and device details via cookies and analytics tools

  • Marketing preferences and communication opt-ins

HOW WE USE YOUR INFORMATION

We use your information to:

  • Process orders and payments

  • Communicate updates about your orders or account

  • Provide customer service

  • Improve and personalize our website and offerings

  • Send marketing messages (if you’ve opted in)

  • Detect and prevent fraud or abuse

You can unsubscribe from marketing emails at any time.

COOKIES

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and remember preferences. You can disable cookies in your browser settings, but this may affect site functionality.

DATA SECURITY

We take appropriate measures to protect your information against unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.

DATA SHARING

We may disclose your information in the following circumstances to the below referenced parties. We disclose Personal Data:

  • When You Consent. We will not disclose your Personal Data to others without your consent, except as specified in this Privacy Notice.

  • To Our Service Providers and Vendors. We transfer all or a portion of your Personal Data to our service providers who help us deliver our products and services to you and for the purposes described in this Privacy Notice. These service providers are required by contract or law to only use or disclose the information as necessary to perform services on our behalf or as otherwise required by law. 

  • In the Event of a Merger, Acquisition, Change in Ownership, or Reorganization. Personal Data we have collected may be disclosed to a third party in the event of a merger, transfer of ownership or assets, bankruptcy, or other corporate reorganization. 

  • For Data Analytics. We use Google Analytics to help understand how visitors interact with the Site. Google may combine your browsing behavior on our Website with other data for advertising purposes. This processing is governed by Google’s Privacy Policy, available at: https://policies.google.com/privacy. You can opt out of Google Analytics tracking here: https://tools.google.com/dlpage/gaoptout. 

  • When Legally Permitted or Required to Do So. If we believe disclosure is necessary, we may disclose (without your prior consent) any information about you or your use of our Website, including to:

  • Protect and defend the rights, property, or safety of us, our employees, other users of the Site, or the public;

  • Enforce the Terms of Use and this Privacy Policy;

  • Respond to a legally valid request from a competent governmental authority;

  • Respond to claims that any content violates the rights of third parties;

  • Correspond with law enforcement agencies, if we are required to do so; and

  • Satisfy any applicable law, regulation, legal process, or governmental request.

YOUR RIGHTS

Depending on your location, you may have rights to:

  • Access or request a copy of your personal data

  • Request correction or deletion

  • Opt out of marketing communications

To exercise your rights, contact us at hello@wildduchess.com.

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have done so, we will delete it.

UPDATES TO PRIVACY POLICY

We may update or change this Privacy Policy from time to time. We will post the changes on our Site and will indicate the effective date. Your continued use of services after the changes are effective constitutes your acceptance of the updated Privacy Policy.

CONTACT INFORMATION

For any questions regarding these policies, contact:

Wild Duchess LLC
14320 Ventura Blvd, Ste #119
Los Angeles, CA 91423
📧 hello@wildduchess.com

To help protect your information and maintain security, we may verify your identity before processing certain requests, such as access, correction, or deletion of your Personal Data. Verification may include confirming your email address or other contact information; requesting details about your past interactions with us; or asking you to sign a declaration under penalty of perjury stating that you are the individual whose data is the subject of the request. If you submit a request through an authorized agent, we may require a signed permission from you authorizing the agent to act on your behalf and additional verification to ensure your privacy and security.